Support
Last updated: September 2025
Contact
For support, bug reports, or feature requests, email us at support@mywaqt.app. We typically respond within 48 hours.
Account Issues
If you can't log in, try resetting your password from the login page. If you're locked out of your account, email us from the address associated with your account and we'll help you regain access.
Prayer Times
Prayer times are calculated using the AlAdhan API based on the location you set during onboarding. If your prayer times look wrong, go to Settings → Prayer Settings and update your location or calculation method.
Notifications
If you're not receiving notifications, check that notifications are enabled for Waqt in your device settings. On iOS, go to Settings → Waqt → Notifications. On Android, go to Settings → Apps → Waqt → Notifications.
Offline Mode
Waqt caches your data so you can view your prayer log, calendar, and goals while offline. Any changes you make offline (check-ins, new events, new goals) are saved locally and synced automatically when you reconnect.
Delete Your Account
You can delete your account at any time from Settings → Account → Delete Account. See our Data Deletion guide for full details on what is deleted and what is retained.
Privacy & Terms
See our Privacy Policy, Cookie Policy, and Terms of Service.